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privacy policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.
This privacy policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures we follow to ensure the confidentiality of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with this privacy policy. We collect information only when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your identity remains anonymous throughout your visit unless you have an online account that you access using your username and password.

1 – Data We Collect:
We may need to collect your information if you want to place an order for a product from our website.

We collect, store, and process your data to complete your purchase and for any future claims, and to provide you with the available services. Personal information we may collect includes—but is not limited to—your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card details.

The information you provide helps us process your requests, manage your account, verify online financial transactions, audit data downloads, identify website visitors, and customize the website’s layout and content for users. We also use your data for demographic research and to send you useful or requested information (e.g., product and service updates) unless you opt out of receiving such communication. Email is the main method for sending product and service updates—if you prefer not to receive marketing emails, you may unsubscribe at any time.

We may provide your name and address to a third party (e.g., delivery agents or suppliers) to deliver your purchase.

We may store your order details securely, though they cannot be accessed directly for security reasons. You may view this information by logging into your account, where you can also manage your addresses. You are responsible for maintaining the confidentiality of your login details. We are not liable for misuse of your passwords unless it is our fault.

Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research with your consent, for statistical purposes only, ensuring complete anonymity. You can opt out at any time. Survey responses are never shared with third parties, and your email address is disclosed only if you participate in contests. Survey responses are stored separately from your email.

We may send you information about us, our website, other websites, products, sales, promotions, newsletters, and affiliated companies or partners. If you don’t wish to receive such content, click “unsubscribe” in any email you receive, and we will stop sending you such messages within 7 business days (excluding weekends and public/religious holidays). If information is unclear, we may contact you for clarification.

We may use anonymized data to verify user locations, track site visits or links clicked from emails, and share that anonymous data with third parties such as advertisers. However, such data will never reveal your identity.

Competitions
For any competition, we use your data to notify winners and promote our offers. Full participation conditions will be listed for each contest.

Third Parties and Site Links
We may share your data with our group companies, agents, and contractors to complete business transactions under this privacy policy—for example, product delivery, payment processing, statistical analysis, or customer support. We may also share data to combat fraud or reduce credit risk. If our company is sold, your data may be transferred as part of the business.

We do not sell or disclose your personal data to third parties without prior consent unless necessary for policy-related purposes or by law. This site may include third-party ads or links. We are not responsible for the privacy practices of these third parties or their websites, nor are we liable for any third party we lawfully share your data with.

2 – Cookies
Cookies are not required to visit the site, but certain functions like “shopping cart” won't work without them. Cookies are small text files that identify your computer as a unique user when visiting specific pages. Your browser stores these files on your hard drive. They help recognize your IP address, saving time when you visit the site. Cookies enhance your browsing experience (e.g., remembering your cart contents) but are not used for targeted marketing or to collect other information.

You may configure your browser to refuse cookies, but this may limit your site experience. Our cookies are virus-free and do not contain personal data.

This site uses Google Analytics, a service provided by Google, which uses cookies to analyze website usage. Google transfers this information (including your IP address) to servers in the U.S. for storage. Google uses this data to evaluate your use of the site, generate reports, and provide other services. It may also share this data with third parties when legally required or when processing on behalf of Google. Google will not associate your IP address with other data it holds.

You may refuse the use of cookies by adjusting your browser settings. However, doing so may limit full site functionality. By using this site, you consent to Google processing your data as described above.

3 – Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information, or its loss or destruction. Your personal data is stored on secure servers. We use firewalls and SSL encryption for payment details to protect your data during collection.

While we take strong steps, 100% security is not guaranteed. We strongly advise not to send full credit or debit card details unencrypted over the internet. We have physical, electronic, and procedural safeguards for data collection, storage, and disclosure.

You may be asked to verify your identity before we disclose any personal data. You are responsible for safeguarding your password and device from unauthorized access.

4 – Customer Rights
If you are concerned about your data, you may request access to the personal data we hold about you. You also have the right to request correction of any inaccurate data at no cost. You may also ask us at any time to stop using your personal data for direct marketing purposes.


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